| Overall Rating (Based on 578 reviews) |
4.6 |
| Shuttle Speed | 4.6 |
| Attendant Service | 4.7 |
| Lot Condition | 4.5 |
| Ease to find | 4.6 |
| Adherence to Cost | 4.8 |
| Adherence to Schedule | 4.6 |
Posted On May 30, 2017
I was very pleased with the service. Shuttle driver was prompt in picking us up and even drove us to my car with our luggage and helped put the luggage in our car upon our return from the airport. Very close to Dulles. I will definitely park here again when I fly out of Dulles. Great price too! Certainly beats the cost of the airport lots.
Posted On May 30, 2017
I have had good luck with Comfort Inn regarding parking. It is very strange to me, however, that they never have my booking in any of their files and, as such, I am required to show them my confirmation to prove that I have a reservation. Book2Park, why is this??
Posted On May 29, 2017
Very easy process, from booking online to registering our car at the hotel once we arrived. We got lucky and caught the airport shuttle that was just leaving, but it runs regularly and it's just a short drive to the airport. Plus nice people to deal with, both at the front desk at the hotel and the shuttle driver. We'd definitely do this again.
Posted On May 25, 2017
I like the site and larger branch off book2park. The ease of reserving a parking spot, comparing prices and information provided about pick up times was really helpful. But unfortunately the actual establishment, Comfort Inn, was less than impressive. The staff seemed bothered when I initially arrived and had a few questions about where to park my vehicle. And on the return at the airport the driver left even though I was waving my hand around like a mad woman for him to wait. Then when I called the hotel the gentleman just told me I had to wait about 30mins for the next pick up. And finally when I did get back to the hotel the driver dropped me off in front of the hotel leaving me to drag my heavy bags across the gravel lot to my car. All in all nice price, but staff needs to work on customer service skills.
