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Everything was perfect. We had no issues with parking or the shuttle. Will use the services again soon.
We were surprised that the hotel was quite a ways from the airport. We experienced a delay in calling for the shuttle, and in getting the shuttle. But all went well, and we would use the service again.
Everything was good, easy to make the reservation, paperwork very understandable. Unfortunately when we returned (on a very hot and humid day after a 9+ hour flight) and called to say we were ready for pickup, no one at the desk told us that they were using a van from a different hotel. So we were obviously not looking for the right van. Finally after one hour and on the third phone call we were told to look for the correct van. By this time we were very warm and very tired. Other than that every was good.
The shuttle was at the airport when I arrived. It was easy for me to get to my car to go home. Great experience.
Need shuttle going before 6:00am
As usual, parking away from the airport saves a ton of money, staff at hotel was friendly.
Everything went smoothly, from parking to pickup from the airport
Great rates and very easy to use
very courteous
Great service
.JPG "Herndon Park & Travel- Covered Garage (Crowne Plaza IAD)")