" Online information and delivery service were excellent. Pick up service from the airport could be improved by making return pick up locations explicit. I was told return service was ground level, below, when dropped off, but did not understand it would be from only two locations. When I called for pick up, because of loud noises in area, communication was difficult. I called a second time after seeing the driver pass by. The driver picked us up from the location I gave him, and he explained that pick up was from two other points. A hand-out card with instructions, providing telephone number and two designated locations, given at time of registration, would improve service. Knowing the two pick up locations is important."
Yesterday
" The check in process is quick and simple, the driver of the shuttle is courteous and helpful. They only have one shuttle though, so if the shuttle is at the airport picking someone up and you arrive, you have to wait for it to return. Give yourself plenty of time with this! So far we have not had this issue and used them twice and will continue to do so! Our car has been safely stored. Last time their shuttle was having a tire changed, so they had us take a lyft and quickly reimbursed us upon arrival. Slightly inconvenient as the process took a lot longer than the shuttle would have, but we were not in a hurry so it was not a problem. A heads up notification would have been ideal, hence why I cannot give it the full 5 stars. "
Yesterday
" I been having this service for couple of years already and this one was the only time the driver didnt help me with the luggages when picked me up at airport either when drop me at the parking lot! Other than that the rest of the experience was great!"
2 days ago
" Fast and simple process. I couldn't be more pleased with how easy the whole Book2Park parking process was. "
2 days ago
" My parking experience by far has been great just one thing trying to get a shuttle overnight you have to call the hotel multiple time before someone answer in order to get a shuttle. "
3 days ago
" Good experience!"
3 days ago
" Convenient and easy to use. Polite and efficient drivers. Will definitely use again."
3 days ago
" It worked great and was very reasonable. Shuttle runs roughly on the half hour. I dropped my phone on the bus. I called Embassy Suites and the driver returned it in plenty of time for my flight."
3 days ago
" Have used this company on numerous trip out of the BWI area. I have yet to have any negative complaints and have always been well satisfied."
4 days ago
" Very happy with everything. Will definitely use services again. "
4 days ago
" Shuttle pick up and drop off with instructions by Double Tree Hotel were prompt and easy. Book2park is a very professional and reasonable price vendor to book your airport parking. I have used them many times at all three airports that serve the DC area and have always had a very good experience."
4 days ago
" Best price, easy to book, no problems at all. Recommended and will use again."
5 days ago
" PERFECT place to park! Shuttle always quickly available and drivers very kind and helpful! This is our Go To for parking!"
5 days ago
" Hotel front desk took 30 mins to answer the phone had to call corporate for them to come pick me up from the airport . Other Than that it was fine "
7 days ago
" very convenient, fast and safety!"
7 days ago
" The parking and service was great. No fult to them but would suggest they have jumper cables just in case like mines that my car would not start and did not have my cables with me. "
Wednesday, 5 May
" Perfect from start to end 5* experience @"
Wednesday, 5 May
" This location is on point. Fast professional and friendly drivers. Parking area is easy to access and plenty of space in parking spots. I have used them at least 10 times and this is my go to spot when I travel from BWI . The cost crushes paying at the airport. "
Wednesday, 5 May
" Great place to park for a couple weeks. Affordable, close to the airport, friendly staff."
Tuesday, 4 May
" Easy and convenient, I�m so happy I found this service it definitely saved me a lot of money!"
Tuesday, 4 May
" It was great service They were on time and they were on time from picking us up from the airport in the car was in great condition no damage on it and nothing missing Great service I would use them every time"
Tuesday, 4 May
" Easy to book and very responsive when I called for pick up at the end of my trip. Thank you!"
Monday, 3 May
" Very good rate."
Monday, 3 May
" Great customer service!"
Monday, 3 May
" It was easy to drop and pick my card with shuttle to and from the airport. Good job!!!"
Sunday, 2 May
" Booking took minutes, payment seconds. The drop off was quick and easy and the driver to the airport was friendly and professional. The pick up from the airport was timely and the driver from the airport was also friendly and professional. Will DEFINITELY use this location again for future flights from BWI. "
Thursday, 29 April
" Great experience. The staff was very helpful making sure I had everything I needed for before and after my trip. I will recommend and use this service again!!!"
Wednesday, 28 April
" It was a convenient location, easy to find the air train."
Wednesday, 28 April
" Everything went well"
Tuesday, 27 April
" Parking was easy and good. Shuttle service could run more frequently, most run every 15 min not 30 min. Shuttle driver could be more helpful with bags, as well."
Monday, 26 April