| Overall Rating (Based on 578 reviews) |
4.6 |
| Shuttle Speed | 4.6 |
| Attendant Service | 4.7 |
| Lot Condition | 4.5 |
| Ease to find | 4.6 |
| Adherence to Cost | 4.8 |
| Adherence to Schedule | 4.6 |
Posted On October 28, 2019
I had a great experience going to the airport. On the way back from the airport I called for a pickup at 5:07pm and the shuttle did not come until 5:50pm. I was highly disappointed waiting for that long when the shuttle is suppose to come every half hr.
Posted On October 20, 2019
The experience was again seamless, both going to Dulles from the hotel and being picked up from Dulles. However, there, seemed to be some miscommunication between Book2Park and the Comfort Inn & Suites. A couple of weeks before my trip Book2Park sent me an email saying that: "We wish to inform you that lot shuttle hours has been changed for your Reservation No. 127528 The shuttle will run 5am-12am every 30 minutes from 5am - 11am; every hour thereafter for lot Comfort Inn & Suites Dulles Airport" I asked the hotel about this and was told that this was not correct, that the shuttle runs every 1/2 hour. Since I arrived about 1:50, the shuttle was there and left at 2:00.
