| Overall Rating (Based on 578 reviews) |
4.6 |
| Shuttle Speed | 4.6 |
| Attendant Service | 4.7 |
| Lot Condition | 4.5 |
| Ease to find | 4.6 |
| Adherence to Cost | 4.8 |
| Adherence to Schedule | 4.6 |
Posted On October 07, 2016
I parked at Comfort Inn for 2 weeks. I was VERY pleased! The customer service was very helpful and friendly. The shuttle to IAD was prompt - I did not have to wait more than 10 minutes either departing or arriving, and the ride was maybe 10 minutes max. I would definitely use this hotel again with Book2Park, no doubt about it!
Posted On October 04, 2016
I have used this hotel for my parking in the past and have been very satisfied. However, it too more than 45 min from the time of my pick up request for the shuttle van to arrive at IAD. After calling several times, the desk attributed it to traffic. But there was no apparent traffic on the roads as we drove back to the hotel and it seemed that the desk did not know where the van was.
Posted On September 22, 2016
Fix the air conditioning on the bus. It was broken on both trips. Book2park response: Thank you for the time spent on writing your review and letting us know how your experience was. We will be communicating with the lots's upper management to ensure that their shuttle is always in good condition and avoid this from happening again.
