| Overall Rating (Based on 578 reviews) |
4.6 |
| Shuttle Speed | 4.6 |
| Attendant Service | 4.7 |
| Lot Condition | 4.5 |
| Ease to find | 4.6 |
| Adherence to Cost | 4.8 |
| Adherence to Schedule | 4.6 |
Posted On January 07, 2019
Very competitve price. On the way out everything was smooth. On the way back there was a misunderstanding about the ground level pick-up that in the loud environment of the airport I understood being 2A while it was 2H instead and I was standing out in the cold for nearly one hour as at the hotel they wouldn't pick up the phone for 20 minutes. The driver was extremely nice though. Suggestion: since the pick-up location is always the same (according to the driver) INDICATE 2H pick-up point directly on the reservation in order to avoid awkward misunderstanding and time wasting.
Posted On October 18, 2018
Overall good experience. Outgoing, the shuttle was 20 mins late (due to construct) so another couple waiting called Uber. But our incoming shuttle arrived in 10 mins and took us straight to our car - no checkin. So we were happy with the service and price.
Posted On July 12, 2018
I was very pleased with the service and conditions of Comfort Inn Suites. Delivery to the airport was great. It is a bit of a challenge to figure out where to meet the shuttle when returning home - the directions given from the hotel when I called for pick up were insufficient to easily get to the pick up spot. Overall, a good service.
Posted On July 03, 2018
Going from the Motel to the Airport was EXCELLENT! When returning to the Airport, I was lead to believe that the motel Shuttle ran every 15 or 30 minutes, BUT after waiting for 45 minutes, I called the Motel & they sent a Shuttle immediately. A mistake that I will not make again -- I will call for the Shuttle as soon as I arrive. Thanks for your Service.
