| Overall Rating (Based on 1081 reviews) |
4.7 |
| Shuttle Speed | 4.6 |
| Attendant Service | 4.7 |
| Lot Condition | 4.8 |
| Ease to find | 4.6 |
| Adherence to Cost | 4.8 |
| Adherence to Schedule | 4.6 |
Posted On February 27, 2016
Can't believe it's taken me so long to figure this out! Very easy to book, never had to worry about my car while I was gone. The hotel I parked at was very accommodating and the shuttle was easy to use. IAD has mislabeled the shuttle signs on arrival, but I was able to flag down the shuttle driver as he drove past.
Posted On February 26, 2016
I was very pleased with the service provided. The hotel personnel and the van drivers were very friendly and courteous. When I returned at 1 a.m., the driver was concerned that I would still have to drive 1 1/2 hours back to Baltimore - and he brought me a cup of coffee! The hotel concierge gave me a gift bag with water and a cookie. Everyone also made it really easy to get to and from the airport, and to shift my luggage to my car afterward. I couldn't be happier with how everything went.
Posted On February 15, 2016
Great experience! The van driver was on time at the airport, and very helpful. After dropping us off at the DoubleTree parking lot, the van driver went inside the hotel. As we were preparing to drive off, the van driver flagged us down in the Doubletree parking lot and handed us two packages of cookies. A VERY nice touch! (regrettably, we didn't get the driver's name, but he picked us up at Dulles at about 1:15AM on Feb 14th). Thank you!
