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This was a great alternative to parking at the airport! We felt confident leaving our car in the parking lot and it was just as we left it on our return! The drivers were very friendly and helpful with luggage and we didn't have to wait very long when we returned for the shuttle to come and pick us up. We will definitely use this service again!
Met our needs and saved us a lot of money on parking. The drivers were friendly and helpful. We had very little wait time for the shuttles and is more convenient than parking at the airport. This is our second time using the Serbians will definitely use again.
Very convenient and close to the airport. The shuttle response was amazing. No waiting. Excellent service for a very reasonable price! I highly recommend.
Worked as described! Met my expectation fully.
The driver was very nice and courteous, and pull up the my car and her unload our luggage. The service was a very good experience and I will use the service again. Thank you
Great service to and from the airport. Plenty of parking at the hotel.
The buses need to be marked better! After our trip when we arrived at the airport, I called the number given for the hotel pick up. They told me to wait at the 2-H stop, I asked what the bus looked like, they said look for the bus that said Courtyard on it. A short wait and the "Courtyard Bus" showed up and we got on. The drive was taking much longer than the one we took to the airport, when I asked, it turns out we were on the wrong bus, there are 3 Courtyard hotels that have buses going to the airport. When we got back to the airport other people started getting on the bus we just got off, I mentioned to make sure it's the correct bus, turns out it was not the correct bus for them either. It ended up taking 2 hours to get to our car. The buses and drivers should make it clear exactly what hotel they are from.
Making a reservation and checking in at the Courtyard Marriott Herndon was easy. There were traffic and communication issues upon return that left those of us who needed to get the shuttle to the Herndon Courtyard waiting almost an hour with confusing messages coming from the hotel when we called to find out what the delay was.
The staff at the counter and driver are very helpful and the place is convenient.