Overall Rating (Based on 23 reviews) |
4.6 |
Shuttle Speed | 4.5 |
Attendant Service | 4.6 |
Lot Condition | 4.7 |
Ease to find | 4.7 |
Adherence to Cost | 4.7 |
Adherence to Schedule | 4.5 |
Posted On May 24, 2019
Excellent experience from start to finish. The web page is super easy to use and pay for the parking...the hotel was friendly and knew exactly what to do and then the hotel shuttle waited a couple minutes while I parked my car and hitched a ride to the airport. On the return trip - the front desk let me know where to meet the shuttle and made it back to the hotel in less than 10 minutes from the Airport...and in DC that is an amazing feat. Thanks for the great experience....I will be using Book2Park again!!!!
Posted On May 01, 2019
This facility really cares about customer satisfaction. They are new to book2park, and are working hard to make their shuttles fully trackable by the front desk so that everyone knows exactly when they will arrive at the pickup location at IAD. The front desk is very responsive and friendly. I would definitely consider parking here again.