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|Adherence to Cost|
|Adherence to Schedule|
Very good and smooth experience. However the shuttle frequency is too low.
Overall, an exceptional value.
This is a great way to start a trip to Europe without dealing with the airport parking shuttles and possible delays. Upon return, you know when and where to get back to your car in the most reliable way.
Great overall experience, except for leaving. The card provided to us by the hotel staff did not work. I parked and went back into get a new card which was provided quickly to me. The hotel staffer told me that if this card did not work, to press the help button at the check out gate. If did not work, I pressed the button and was told by another staffer that I would have to come back in again. I told her what her colleague had said to me and she said someone would come out. After a two minute wait, the gate was opened. First time I have had this problem.
Easy booking. Shuttle on time. Friendly bus driver/door staff. Covered parking. The only comment was at the front desk. Staff does not give clear instruction how to use the pass. Maybe she assumed I know how to use the pass ay the gate But again the driver recognized i was doing the wrong thing and readily helped me. They will give a pass to scan at the gate. No need to use the entry parking ticket. I will use this service again.
Excellent. Exceeded expectations. The shuttle driver is helpful, friendly, and prompt. 100% as advertised.
Easy, inexpensive, good service
They performed exactly as advertised. Completely satisfied with the service
Easy. Safe. The hotel management took care of me at the Hyatt Regency Reston. Service was quick and efficient. Book2Park was less expensive than the airport parking and the free transport from the hotel to the airport helped out a lot. When your on a budge it is wirth it.
Great covered lot for a great price. The shuttle driver was the same going to the airport and coming back. He was very professional and timely. The only downside is that the shuttle only runs once an hour when usually twice an hour is what I consider the customary norm.