| Overall Rating (Based on 267 reviews) |
4.7 |
| Shuttle Speed | 4.7 |
| Attendant Service | 4.8 |
| Lot Condition | 4.8 |
| Ease to find | 4.7 |
| Adherence to Cost | 4.8 |
| Adherence to Schedule | 4.7 |
I recommend using this hotel/parking garage.
Posted On June 23, 2025
the parking, the convenience, and the price, everything was a great experience. I highly recommend using this service. The only challenge was getting through to the front desk when I attempted to call. If you follow the prompts to get the front desk, you will not have your call answered. You must dial "0" instead. Other than that, everything was great.
Posted On June 02, 2025
I recently took a quick trip to New York to visit a friend and used the parking service at the Westin Crystal City Hotel. The location was easy to find and conveniently close to the airport. The front desk staff and drivers were friendly, polite, and highly professional. Their knowledge and helpful attitude made the experience smooth and stress-free. Highly recommend!
Posted On May 30, 2025
I felt safe parking my car there. The concierge was very polite, friendly and knowledgeable. She explained the process so I would have a better understanding of the safety of my car, the shuttle pick up times, what do to when I get back from my vacation and what to do if I need to extend my reservation. I would definitely recommend the Westin Crystal hotel for your parking needs.
Posted On May 18, 2025
It took us awhile to find the hotel (WHY aren't some hotels marked clearly on ALL sides?) but once we found it there was plenty of parking. The shuttle was ready to go in 5" to the airport. When we came home @ 10pm, only waited 20" for the shuttle back to the hotel. Out of the garage in 5" & was on the way home. Super convenient & will do it again.
Most convenient and budget friendly
Posted On March 19, 2025
Making the reservation online was so easy. Following all instructions, had zero issues parking and checking out. The shuttle service to and from the airport was on time, clean and professional.
