| Overall Rating (Based on 156 reviews) |
4.6 |
| Shuttle Speed | 4.6 |
| Attendant Service | 4.8 |
| Lot Condition | 4.5 |
| Ease to find | 4.5 |
| Adherence to Cost | 4.8 |
| Adherence to Schedule | 4.6 |
Safe parking and frequent shuttle
Posted On July 30, 2024
The parking is safely under the hotel in a garage with managed access. We felt our car was in a secure location. The shuttle is fantastic, coming every 20 minutes like clockwork. Check-in was easy and fast. Highly recommend. We will use them again.
Great Parking and Shuttle Service
Posted On January 01, 2024
The shuttle at the Embassy Suites runs every 20 minutes or so and it is a very short ride to the airport. Very convenient!
Posted On December 03, 2023
I had to fly to Myrtle Beach unexpectedly this past Friday and placed a parking order with the Embassy Suites-Crystal City for overnight parking and a shuttle to Reagan National Airport. This was going to be my "last ditch effort" with Embassy Suites. The last two times I used them the shuttle was intermittent and/or slow. I had to wait over 45 minutes on one of the two trips for a shuttle to bring me back to the hotel. The weather was terrible and I was furious. This time was a completely different experience. The shuttle arrived at the hotel on time and we got to the airport very quickly. My ONLY complaint is that I was flying American Airlines - and the driver knew that. He dropped me off at the furthest location from American that you could possibly find. I have a bad knee, and I was running late for my flight due to an issue at the hotel earlier. Other than that, the shuttle was quick, the driver was friendly, and I was happy until I had to hike a few miles to the gate. On the way home the shuttle literally arrived within a few minutes of my arrival at the hotel shuttle stop. We got back to the hotel quickly. This is always a plus when you are exhausted from flying/traveling.
