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Ut was excellent once we arrived the address in the app initially had us driving in circles looking for the location.
Coming from Harrisonburg, Va to Washington, DC was an experience even with my GPS but once I found the Embassy Suites it was smooth sailing and my car was safe. Shuttles were right on time.
Excellent experience booking and with the hotel.
Directions to hotel and directions as to what to do on return could have been much better- an easy fix!
I love this service. This was my second experience at Embassy Suites Crystal City. Everything has gone very smoothly from nice staff at the desk checking me in, nice inside parking garage, and great shuttle service. Make sure you allow extra time to catch the shuttle to make your flight. Shuttle times are listed on the website and I have found them to be fairly accurate.
The Embassy Suites hotel and adjacent parking garage were easy enough to find and navigate. The front desk staff who checked me in was efficient and explained the process well. We had no issues with the shuttles to and from Reagan Airport. Overall, it was a great experience for the price, and I would use this location again. (Note that the Book2park instructions mention parking on level P3, but that level actually doesn't exist. You can park anywhere once you're inside the garage.)
Very clean and friendly. I used the parking for a business trip to Florida. From the front desk personnel to the shuttle service I had a wonderful experience. I will be using this service for future parking when traveling from DCA
The front desk assistance was excellent - she guided me through all the steps of parking, drop-off and pick-up. It was effortless!
This was the best price I have ever received for parking when flying! The price was so great I thought it was a scam. However, I went into the hotel to ensure it was real. The young ladies at the counter were pleasant and informed that yes indeed that was the price. Walked me through the process and with in the 7 mins I was parked and, awaiting the shuttle. The shuttle arrived maybe 5 mins later. It only took 5 mins to get to the airport!! I will definitely be using this again! Itï¿½s covered parking and, free shuttle. Didnï¿½t have to worry about bad weather and loading my vehicle and I didnï¿½t have to pay for Uber or cab!!!
Friendly service and quick response. Easy parking location from airport. Great shuttle service.