| Overall Rating (Based on 234 reviews) |
4.7 |
| Shuttle Speed | 4.7 |
| Attendant Service | 4.9 |
| Lot Condition | 4.8 |
| Ease to find | 4.7 |
| Adherence to Cost | 4.8 |
| Adherence to Schedule | 4.7 |
Posted On July 09, 2023
The service is at par..easy to get to the shuttle and back. Customer service js great as well. It's a covered court so we feel safe leaving our car there, although when we got our car it was showing it needed some air. I have yet to check my tires . i'm still jet lagged , all I wanted to do soon as I got out of the airport was to go home. Other than that, I am satisfied with the serivces.
Posted On April 10, 2023
We have used Book2Park twice since February 2023, both times parking at the Westin Crystal City. Very easy to park and get the shuttle - only had to wait a few minutes. Upon returning to DCA, we had to wait less than 20 minutes for the shuttle both times. Highly recommend!
Posted On January 18, 2023
This is my 2d time using the Westin and once again I have no complaints. Hotel staff is friendly and helpful. Make sure you allow a couple of minutes for filing out their forms. For return flights they run on a half-hour cycle on the half-hour, so no need to call. The shuttle arrived at Terminal A (SW, Frontier, Air Canada) at promptly five minutes after. Driver was very professional and helpful.
Posted On January 15, 2023
What I really like about parking at the Westin Crystal City is the early (0430) shuttle start time, the underground parking, and the ease of checking in and out. It was a smooth operation very close to the airport. We have stayed there the night before and you can't beat the services available in the hotel.
