|Ease to find|
|Adherence to Cost|
|Adherence to Schedule|
Everyone was helpful and professional. The driver that picked us up after arrival even offered water.
I really don't mind parking here except that they never came to pick me up at the airport until I called which baffled me since they do have the pick up time that are already prescheduled. Other than this, I love parking here. The drivers are exceptional. Very friendly and helpful.
The drivers were great and they loved their job
Always smooth experience.
Awesome quick. Felt very safe arrival at 11:30pm Was unsure if we should tip. First guy said thanks for the tip before we tipped. So heads up have money to tip
The driver who brought us TO the airport was fantastic. In fact, he is our favorite driver. He is jolly, accommodating, helpful, and friendly. The driver who brought us BACK to the lot was unsatisfactory. He was kind and helpful, but he wasted everyone's time. He waited until every spot on the entire bus was filled, and he gave the entire bus a presentation about his role before we departed the airport.
The shuttle driver wrote down my parking spot location and handed to me for when I returned. That is a great process. Shuttles are timely and offer free bottle of water. Be sure to put your ticket in your visor or cup holder of car. Not dashboard because sun will turn the ticket black and illegible.
The instruction sheet that was given to me was point on when I arrived we to where I needed to be and transportation was there.
Excellent service. Love that you don't have to wait for the shuttle. They are there ti pick you up as soon as you park your car.
The price I got through Book2park at the EconoPark Express lot at BWI was exceptional. The process was easy to use, from reserving to paying. All instructions were clear and easy to follow. The lot at Econopark was secure and their shuttle service was awesome. Our flight was over 2 hours late returning, and their shuttle was on the ball even at 3 AM. I waited less than 10 minutes for pickup. I didn't even have to call and they were there. Didn't even have to pay extra for being late because the lot charges by day not hour.