| Overall Rating (Based on 228 reviews) |
4.6 |
| Shuttle Speed | 4.4 |
| Attendant Service | 4.7 |
| Lot Condition | 4.8 |
| Ease to find | 4.7 |
| Adherence to Cost | 4.8 |
| Adherence to Schedule | 4.4 |
Posted On September 26, 2017
Great overall experience, except for leaving. The card provided to us by the hotel staff did not work. I parked and went back into get a new card which was provided quickly to me. The hotel staffer told me that if this card did not work, to press the help button at the check out gate. If did not work, I pressed the button and was told by another staffer that I would have to come back in again. I told her what her colleague had said to me and she said someone would come out. After a two minute wait, the gate was opened. First time I have had this problem.
Posted On August 14, 2017
Great covered lot for a great price. The shuttle driver was the same going to the airport and coming back. He was very professional and timely. The only downside is that the shuttle only runs once an hour when usually twice an hour is what I consider the customary norm.
Posted On April 11, 2016
Great deal, the shuttle service was excellent, in fact I got on the wrong one and it took me to a different Hyatt, but they quickly delivered me to the correct one. My fault. The card to leave the lot did not work but someone came out quickly and opened the gate and I was on my way. Would use again for sure.
Posted On April 07, 2016
Parking is close to Airport, and easy to find. Covered parking space and good space to park a Van like Honda Odyssey or Toyota Sienna. Attendants are very good and guide meticulously. If I have to park again, I will chose to park at Hyatt Regency Reston IAD. The only concern is availability of shuttle at every hour and NOT every 30 minutes.
