Great overall experience, except for leaving. The card provided to us by the hotel staff did not work. I parked and went back into get a new card which was provided quickly to me. The hotel staffer told me that if this card did not work, to press the help button at the check out gate. If did not work, I pressed the button and was told by another staffer that I would have to come back in again. I told her what her colleague had said to me and she said someone would come out. After a two minute wait, the gate was opened. First time I have had this problem.