| Overall Rating (Based on 237 reviews) |
4.7 |
| Shuttle Speed | 4.7 |
| Attendant Service | 4.9 |
| Lot Condition | 4.8 |
| Ease to find | 4.7 |
| Adherence to Cost | 4.8 |
| Adherence to Schedule | 4.7 |
Posted On September 09, 2023
All went well. They have great customer service from the front desk to the shuttle personnel. Google Map GPS directed us in the wrong direction. Fortunately, we were familiar with the area. It's located parallel to Route 1 in Crystal City.
Posted On July 09, 2023
The service is at par..easy to get to the shuttle and back. Customer service js great as well. It's a covered court so we feel safe leaving our car there, although when we got our car it was showing it needed some air. I have yet to check my tires . i'm still jet lagged , all I wanted to do soon as I got out of the airport was to go home. Other than that, I am satisfied with the serivces.
Posted On April 10, 2023
We have used Book2Park twice since February 2023, both times parking at the Westin Crystal City. Very easy to park and get the shuttle - only had to wait a few minutes. Upon returning to DCA, we had to wait less than 20 minutes for the shuttle both times. Highly recommend!
