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The check in was easy n quick. The pickup was infuriating. Driver asked us where we were and kept saying he was on the way and he finally picked us up after 40 mins. I have been using this lot for a while and it was has always been good. The past few times haven't been as convenient. The lady is very prompt, but we have had issues with the guy the last 2 times.
Staff is responsive , professional and friendly. Great place to park and ride.
I've used this parking facility numerous times and I am always pleased with the service, professionalism and timely response
Truly 1 of the best places to park. Drivers are fast and friendly not just a ride a good one . Well done staff at the Aloft
This was a great location to park for our trip! The only negative thing about our experience was that the hotel had no power when we returned so they were not able to answer the phone when we called for the shuttle to pick us up. Luckily the Marriott next door did have power and they were able to come and get us. We will for sure park here again!!!
What a convenient service! I had to travel for work from Thursday morning until Sunday night. The ALOFT is located less than a mile and a half from the airport, and because they are so close I was able to access the shuttle service pretty much on demand. Great service by all of the hotel staff, who were all super helpful even though I was not a hotel guest. I saved on the cost of parking (as opposed to parking on site) and didn't lose out on any convenience. This will definitely be my go-to parking solution for quick trips....!
Our experience was remarkable...especially our trip home. I called the number that was given to me. The driver was professional, kind and funny. He told us to wait inside the airport and he called me once he arrived. His conversation was pleasant, especially since traveling home sometimes can be so stressful. We really enjoyed using Aloft and we will be using this service again. Thanks
This hotel is so awesome easy to work with drivers are awesome and on time
Great location and cheap rates; When it was time for pick up, the phone was answered promptly and 10 minutes later the shuttle van was there.