| Overall Rating (Based on 349 reviews) |
4.7 |
| Shuttle Speed | 4.7 |
| Attendant Service | 4.7 |
| Lot Condition | 4.8 |
| Ease to find | 4.5 |
| Adherence to Cost | 4.8 |
| Adherence to Schedule | 4.7 |
No shuttle for return from airport
Posted On January 24, 2024
Great start w/ car drop off and airport shuttle, smooth & easy. Upon return, called Aloft and there was no shuttle service due to broken pipe? Was referred to the nearby Marriott and was picked up Kay, driver of thier shuttle. Super guy who provided great customer service. Kudos to Kay!
Posted On November 17, 2023
Everything went very smoothly. The driver was very nice. He took me right to my car and put the luggage in my trunk. My only issue, which had nothing to do with the service ,h was my car didn't start. I was very happy to be able to wait for AAA in a safe hotel parking lot. I was even able to go to the lobby to use the restroom and get a cup of coffee. Will definitely use this service again.
