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going there was fine. The return was worse than the last time, 2 weeks ago. NO ONE answered phone for an hour, so I could get no shuttle from airport last night. I tried as long as I did, b/c finding an Uber at that time wasn't working either. Plus I paid to park/ride shuttle at this place, that's supposed to have 24 hour service. Even if no shuttle (like last time), someone needs to answer the phone?!?! It is a hotel, right??? Spent a good 2+++ hours to get to my car because of this, and when I finally got there and after waiting some more 910-15 MINUTES) for an agent to appear, she had NO EMPATHY and barely apologized. NEVER AGAIN!
CONVENIENT LOCATION. GREAT PRICE. EVEN BETTER SERVICE!
I have used this same hotel for parking 3 times and I love it. Easy purchase, quick check in and quick turnaround on the shuttle.
Extremely smooth process when booking. I had to change the beginning time as the airline changed our departure itinerary. The change was handled by the phone agent and that went equally smooth. Great value.
Always a pleasure to use Global Parking at Double Tree BWI
Everyone there was very nice and professional from the young lady that help me check in to the two young men that dropped me off and picked me up. I had a great experience. and I will use you guys again Thank you
Very convenient and prompt. Driver and front desk staff were pleasant.
The Doubletree Book2Park process was extremely smooth and way less expensive than parking at the airport - would definitely recommend.
I absolutely loved the way the staff at Double Tree Hilton treated my family. With a large group of 12 with lots of luggage including a car seat and stroller, not everyone and every item could fit on one shuttle. The wonderful staff of Double Tree Hilton made sure we all including luggage stayed together, by providing a second shuttle. The drivers were so very kind and pleasant and make our trip to and from the airport a smooth transition. ~Thank you
i enjoy the parking good price