Doubletree by Hilton BWI

Doubletree by Hilton BWI

890 Elkridge Landing Rd, , Linthicum Heights, MD 21090, US
4.8 328 Reviews

Customer Reviews (1)

Overall Rating
(Based on 328 reviews)
4.8
Shuttle Speed 4.7
Attendant Service 4.8
Lot Condition 4.7
Ease to find 4.8
Adherence to Cost 4.8
Adherence to Schedule 4.8
5 Star
92%
4 Star
7%
3 Star
1%
2 Star
1%
1 Star
1%

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Reviews(1)

Doubletree by Hilton BWI

   Verified Customer

Posted On

going there was fine. The return was worse than the last time, 2 weeks ago. NO ONE answered phone for an hour, so I could get no shuttle from airport last night. I tried as long as I did, b/c finding an Uber at that time wasn't working either. Plus I paid to park/ride shuttle at this place, that's supposed to have 24 hour service. Even if no shuttle (like last time), someone needs to answer the phone?!?! It is a hotel, right??? Spent a good 2+++ hours to get to my car because of this, and when I finally got there and after waiting some more 910-15 MINUTES) for an agent to appear, she had NO EMPATHY and barely apologized. NEVER AGAIN!


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