Overall Rating (Based on 16 reviews) |
4.7 |
Shuttle Speed | 4.9 |
Attendant Service | 4.7 |
Lot Condition | 4.5 |
Ease to find | 4.3 |
Adherence to Cost | 4.8 |
Adherence to Schedule | 4.9 |
Posted On December 12, 2018
This is my 2nd time using you and again am very pleased with your immediate service. In fact, I usually take good care of the drivers because of this. I booked on a Saturday, only to have learned that you had a promo coupon up until Friday. When I checked with the girl at your check-in counter regarding any promos I may have missed, she said no, plus that I wasn�t paying the least expensive rate because I apparently used another booking site instead of booking direct. This really makes me mad, especially being a returning patron. Your computer system should have recognized me as a returning patron and offered a coupon. In fact, let me confirm with you right now - for future, What site do I use to guarantee me thee best rate? There is a lot of confusion with affiliated websites and even in recognizing which shuttle vans belong to who. If what I am sharing with you is of value to you, I would welcome a credit of what I just paid vs the lowest amount, had I known that the site I was on was a �camouflage� link to your direct website. Thank you. Mark