| Overall Rating (Based on 185 reviews) |
4.8 |
| Shuttle Speed | 4.7 |
| Attendant Service | 4.8 |
| Lot Condition | 4.8 |
| Ease to find | 4.7 |
| Adherence to Cost | 4.8 |
| Adherence to Schedule | 4.8 |
Posted On September 14, 2026
Parking was great and easy. I still had to scan a code and fill out a form at the Westin, but it was fairly easy, and I asked the hotel staff when I had questions. The shuttles at the Westin were the chokepoint and the reason for a 4- vs 5-star rating. The van driver wasn't there, and it took time to find the driver to get to the airport. Then, when I returned, it took almost 30 minutes for the shuttle to arrive after I called the hotel. Really? It's less than 5 minutes from the airport to the hotel. Overall, it was a good experience and one that I will do again at this hotel or another nearby.
Posted On December 03, 2023
It was generally a smooth experience. One problem with checking in: The hotel required additional paperwork when I was checking in. This requirement should have been communicated to me in advance. A problem with pick-up at the airport: The hotel didn't make it clear that the traveler, after arriving at the airport, needs to call the hotel to request a pickup. Also, the hotel should have informed the traveler before hand that travelers will be picked up at the departure level and specific doors.
Posted On September 28, 2021
Unfortunately we were on an international flight and had to walk 17 doors plus to get to van. Called and they were there in 10-15 minutes which was excellent. Driver was exceptionally courteous. Again had to walk to car. Had to come back as my wife left Shaw on van. Driver apologized and said he would hav taken us to car if he would have k own.
