| Overall Rating (Based on 372 reviews) |
4.8 |
| Shuttle Speed | 4.7 |
| Attendant Service | 4.8 |
| Lot Condition | 4.7 |
| Ease to find | 4.8 |
| Adherence to Cost | 4.8 |
| Adherence to Schedule | 4.8 |
Posted On March 06, 2025
Not just really close to the BWI terminals, but a safe & secure, inexpensive, & extremely courteous service! We reserved a space here a month in advance of our springtime 5-day jaunt from BWI to RSW. Arrived @ the Doubletree Hotel door @ 0345 h. Even at that seemingly ungodly early hour, the Front Desk Team & Drivers were cheerfully polite & welcoming. Our drivers both for our early morning departure as well as on our early afternoon return were true gentlemen who obviously love their roles as professional hospitality ambassadors in the travel industry. I cannot imagine any off-site airport parking location better in cost as well as in amazing sterling service! As a former, very long-tenured Hilton Hotels Team Member, I am very proud that the company of which I loved being a part continues to thrive @ very high service standards! Mahalo, Doubletree BWI!
Very well organized and good service!
Posted On February 10, 2025
Very well organized and good service from front desk to most importantly, the driver! I ended having the same driver for drop off and pick up and he was fantastic.
Doubletree by Hilton BWI = parked vehicle while away
Posted On February 06, 2025
This is the first time we've parked our vehicle at Doubletree by Hilton BWI while away for 5 days via plane, and we will DEFINITELY be back. Been using The Parking Spot, and Doubletree is wayyyyyyyy less expensive, easier parking access, and the shuttle to and from the airport is the same distance or less and runs frequently . . . not to mention, the staff at Doubletree and the drivers were very pleasant, polite, professional, accommodating and present. We could understand every word they said too! Also, I was able to actually reach a knowledgeable and helpful person on the phone beforehand to direct me and answer questions regarding making the reservation. I'm very happy to submit this A+ review!
