| Overall Rating (Based on 253 reviews) |
4.7 |
| Shuttle Speed | 4.7 |
| Attendant Service | 4.8 |
| Lot Condition | 4.8 |
| Ease to find | 4.7 |
| Adherence to Cost | 4.8 |
| Adherence to Schedule | 4.7 |
Posted On September 27, 2017
Timely and reliable service. In the 5:30 a.m. van I was riding on Sept. 21, 2017, from the hotel to the DCA airport, the seat belt latch (in the seat right behind the driver) was broken and the sharp metal part protruded, which hurt my left palm slightly, but luckily I noticed it before I almost sat on it. It should be fixed/ replaced immediately.
