| Overall Rating (Based on 246 reviews) |
4.6 |
| Shuttle Speed | 4.6 |
| Attendant Service | 4.6 |
| Lot Condition | 4.6 |
| Ease to find | 4.7 |
| Adherence to Cost | 4.8 |
| Adherence to Schedule | 4.6 |
Posted On July 05, 2017
Your staff did an incredible job fixing difficult situations when availability did not meet booking ... and while time was becoming an issue ... name was Patrick I believe. Then on return back home, staffer made retrieving my car really easy, all the time he was serving others showing up for late reservations. These guys are 'keepers'!!
Posted On July 05, 2017
I was glad to have found this lot and rate in D.C. It was completely reasonable-fat better than my other options. It was easy to find and to park, and the customer service was great. I was supposedly to stay several days longer but my plans changed and I came backed early. I emailed to let them know of the change and I received concrienarion of the change and my new receipt within hours. The only reason I didn't give it 5 stars was because the wait at the airport to return to the hotel seemed like forever. Other hotel shuttles came several times in the interim while I waited. This was a minor inconvenience since I had nowhere else to be.
