|Ease to find|
|Adherence to Cost|
|Adherence to Schedule|
Easy to book and use!
Found the hotel but got there as the 5:30am shuttle was about to leave. Since we had to park, unload, and confirm we were ok, we missed it. The 6am shuttle driver did not arrive to driver until 6:05 am. Although we got to the airpark ok, would have been nice to depart at 6am rather than 6:10. For that I give a 3. The website mentions pick up on return at the terminal at doors 5 or 9, but I guess due to construction, that's moved to 3 or 4. Is that a website or hotel issue to alert patrons to changes? Price was EXCELLENT!!! For that I give a 5 for an overall a 4.
I had no problem with my vehicle parked at Crown Plaza in Old Town, VA. I would appreciate a good rate at a covered lot as I keep my vehicle in a garage.
We've used this site before. Parking lot has surface and reportedly underground garage parking.
Excellent Service as usual!
I have used this service several times and it has always been pleasant. My only issue is if you have a early flight then the free shuttle service is not available before 5am, but the hotel will call a cab and they arrive very quickly. Overall it's a very good service.It takes the worries out of finding parking at the airport.
Great. Will definitely use this service again. Hotel staff was very accommodating also because our car battery was dead when we got back from our 12 day trip so we had to hang out in lobby to wait for AAA. they were very nice.
Shuttle was prompt. The driver was courteous. The only negative was the wait time at the front desk of the hotel on the return. All the personnel were attending to guest check-ins.
Parking was safe, affordable, and convenient. If flying out of DCA I would choose to park they this company again, or anywhere else their services are available.