| Overall Rating (Based on 246 reviews) |
4.6 |
| Shuttle Speed | 4.6 |
| Attendant Service | 4.6 |
| Lot Condition | 4.6 |
| Ease to find | 4.7 |
| Adherence to Cost | 4.8 |
| Adherence to Schedule | 4.6 |
Posted On July 05, 2017
I was glad to have found this lot and rate in D.C. It was completely reasonable-fat better than my other options. It was easy to find and to park, and the customer service was great. I was supposedly to stay several days longer but my plans changed and I came backed early. I emailed to let them know of the change and I received concrienarion of the change and my new receipt within hours. The only reason I didn't give it 5 stars was because the wait at the airport to return to the hotel seemed like forever. Other hotel shuttles came several times in the interim while I waited. This was a minor inconvenience since I had nowhere else to be.
Posted On April 03, 2017
My parking experience was great with just one issue. The issue occurred on my return, the parking attendant could not verify my parking dates on the receipt that was sent to me via email. I would recommend your company put the actual parking timeframe so that there is no confusion when exiting the garage. Overall, I couldn't think of a better way to park when traveling.
