| Overall Rating (Based on 316 reviews) |
4.7 |
| Shuttle Speed | 4.6 |
| Attendant Service | 4.7 |
| Lot Condition | 4.5 |
| Ease to find | 4.8 |
| Adherence to Cost | 4.9 |
| Adherence to Schedule | 4.6 |
Posted On April 05, 2017
The parking lot is very close to the airport, which is convenient. The shuttle driver was very good to help with all my luggage getting on and off the shuttle. The only reason I knocked the rating down to a 4 was because my 5-year-old grandson and I had to sit for an hour waiting on the shuttle to pick us up after our return flight. This was at 9:45 in the evening and it is not easy to keep a 5-year-old from becoming restless for that length of time, especially when they are tired.
Posted On March 24, 2017
I enjoyed the experience. The only major drawback is that the venue where I left the car (Ramada Hotel, BHM airport) does not offer courtesy van rides after 11 pm, and often times the wait at the baggage claim curb is 15-20 minutes when the van is in service. They need to better that aspect of service. The shuttle service is the only aspect that is making me consider using another parking service nearby, which is still cheaper than the BHM airport parking rate