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DoubleTree by Hilton Dulles Airport
Customer Review
Karen Jarratt Verified Customer
4.5 Posted On January 21, 2015
Shuttle Speed
Attendant Service
Lot Condition
Ease to find
Adherence to Cost
Adherence to Schedule
I've used the DoubleTree Dulles parking booked through Book2park.com several times and been quite satisfied. Everyone I've encountered has been friendly and helpful, and there's free coffee in the morning in the lobby and a restroom you can use just down the hall. The shuttle from hotel to IAD is punctual. The shuttle from IAD to hotel is not, and once didn't show up until I called. They'll tell you at the hotel you don't need to call for pick-up, but I'm thinking that if no one at the hotel needs a particular "half-hourly" shuttle to IAD, it just doesn't run. I strongly recommend calling the hotel no later than either 25 or 55 after the hour, so they know to send the shuttle to get you. Also, there is no "lot attendant". You have to park, go to the front desk to fill out a form, then go back to your car to put a number card on your dash. And if folks are checking into or out of the hotel, there can be a wait at the front desk. So make sure you leave enough time for this before your "on the hour and half-hour" shuttle.