DoubleTree by Hilton Dulles Airport

Customer Review

2.0
 Posted On

Shuttle Speed
Attendant Service
Lot Condition
Ease to find
Adherence to Cost
Adherence to Schedule
Drop off went fine. However when I returned and called for the shuttle, was told I would have to wait 20-30 minutes for the shuttle. And then after waiting 35+ minutes, the shuttle still didn't show up and when I called the hotel they said the shuttle was at the hotel (not the airport where it was supposed to be) so it would be another 30 minutes. After complaining about the extensive wait, they then said they would pay for a taxi ride to the hotel to remedy the situation. In the end it was not worth the money saved compared to other locations given the extensive delay when trying to get home after a 10 hour flight.

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Lot Details

DoubleTree by Hilton Dulles Airport DoubleTree by Hilton Dulles Airport
4.7 Out of 5 Based On 1099 Reviews
5 Star
85%
4 Star
10%
3 Star
3%
2 Star
1%
1 Star
1%
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