Customer Review

Everything was fine except when we returned to Dulles from overseas. We called the shuttle as soon as we had our luggage and were told it was already on its way. After 30 minutes we called again and were told it was waiting for one person to load their luggage and would be there in 10 minutes. 15 minutes later the shuttle arrived. Wondering why we were told the first time that it was en route when it hadn�t even left yet.