Everything was fine with my experience except the end. My flight landed at 1130 and I was outside by 1140. Since the shuttle details said the shuttle ran from 12am-5am I assumed there would be a 12am shuttle to pick me up. It never came so at 1215 I called the hotel and they said the last shuttle came back to the hotel by 12am so I must have missed it. I then had to pay for a Lyft to get back which wasn't as big of a deal as the time I lost when I still had an exhausted hour to drive back. I think the shuttle hours listed should be changed so someone else doesn't have my situation in the future. Book2park response: Thank you for the time spent on writing your review and letting us know how your experience was. We will be communicating with the Westin Crystal City 's upper management to ensure that their shuttle is always provided in time and avoid this from happening again.