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DoubleTree by Hilton Dulles Airport
Customer Review
Laura Nguyen Verified Customer
5.0 Posted On March 16, 2016
Shuttle Speed
Attendant Service
Lot Condition
Ease to find
Adherence to Cost
Adherence to Schedule
First, let me tell you that the customer service at Book2park.com is absolutely stellar and fast!! I made the mistake of booking the wrong lot and choosing one whose shuttle didn't operate after hours. I realized it last minute day of and shot them an email of my boo boo. Within the hour, they took care of everything and booked me a new lot without me having to whip back out my credit card.. And let me tell you, it pays to be a returning customer! Now to review the lot.. It is a little further out from IAD, but they pick up every thirty minutes and through after hours which really is a plus. Shuttle after midnight was a little late but came within the time frame i was given after the call was made. Hotel staff was super nice and would definitely book again!!