| Overall Rating (Based on 43 reviews) |
4.5 |
| Shuttle Speed | 4.4 |
| Attendant Service | 4.6 |
| Lot Condition | 4.5 |
| Ease to find | 4.4 |
| Adherence to Cost | 4.8 |
| Adherence to Schedule | 4.5 |
Posted On January 23, 2023
I was the only passenger going and coming (my wife was with me on the return trip.) Although the hotel doesn't have shuttle service from 10 AM - 6 PM, I was very grateful to find out that the driver will pick up returning passengers from BWI if you estimate the time of pickup and call the driver using the cell number which was given to me when I was taken to BWI. It all worked like clockwork!
Posted On March 07, 2019
Everything was Great, except for getting picked up at airport. I had to wait for almost an hour. I had called 15 min. prior to being at pick up spot. Then waited for 15 min. Then when I called they said it would only be 10 min. 45 min. later I got picked up.
Posted On July 22, 2018
Overall my experience was very good. Upon my arrival, the young man behind the counter was very pleasant and informative. The driver came, help us with our bags, and dropped us off right on time. My only complaint was when we got back and I called for pick up, the young lady on the phone was giggling a lot about something. We had to wait 25-30 for the driver to pick us up, however it was a very rainy night. But again, the driver was VERY helpful!
