| Overall Rating (Based on 178 reviews) |
4.7 |
| Shuttle Speed | 4.8 |
| Attendant Service | 4.7 |
| Lot Condition | 4.6 |
| Ease to find | 4.6 |
| Adherence to Cost | 4.8 |
| Adherence to Schedule | 4.8 |
Posted On March 14, 2019
The price I got through Book2park at the EconoPark Express lot at BWI was exceptional. The process was easy to use, from reserving to paying. All instructions were clear and easy to follow. The lot at Econopark was secure and their shuttle service was awesome. Our flight was over 2 hours late returning, and their shuttle was on the ball even at 3 AM. I waited less than 10 minutes for pickup. I didn't even have to call and they were there. Didn't even have to pay extra for being late because the lot charges by day not hour.
Posted On February 02, 2019
Excellent service. They get you to the A/P fast, they were there waiting when we returned and got out of the A/P. The shuttles run all the time, 24 hrs. Our driver did an excellent job and he was very pleasant and humorous. They give you a card with the spot number on it so you don't have to remember where you parked.
Posted On January 20, 2019
I am very pleased with your services. I happen to have lost my keys on the way to the airport. When i arrived to my destination i discovered they were missing. I became frantic looking for them. I was calling the airline and it was going to be a wait before I heard from them. My husband suggest I call the parking lot. I was able to speak to someone. I was informed my keys were found on the bus that dropped us off. I was so relieved. I was able to enjoy my vacation without the worry. Thank You
Posted On November 25, 2018
They seem to have a very efficient system at this lot. Very large parking area but the shuttle will find you when you park and will assist you with your bags. The pickup instructions are very clear and I only had to wait about 3 mins for a shuttle to arrive.
Posted On September 07, 2018
To add to my previous review that gave EconoParkExpress.com highest marks: If EconoParkExpress.com doesn't already have charge points for electric vehicles with discounted parking rates for electric cars, The aforementioned is to support the following expressed earlier: Added value would be if the owners explored the idea of covering the lot with solar panels to off-grid their costs and to offer the region a supplier at a drastically discounted rate as compared to the area's electric company. That action would model behavior for other companies to lower the planet's carbon footprint!! Moreover, the concept would create another income center while adding a marketing spin that sets them apart from the competition. Though the project might inspire others to emulate, being first to pioneer a novel eco friendly solution will be a legacy that will serve the company forever.
