| Overall Rating (Based on 311 reviews) |
4.7 |
| Shuttle Speed | 4.7 |
| Attendant Service | 4.7 |
| Lot Condition | 4.5 |
| Ease to find | 4.6 |
| Adherence to Cost | 4.8 |
| Adherence to Schedule | 4.7 |
Posted On April 20, 2015
Very easy and convenient service. I've always been reluctant to use these types of parking services, but the experience was great! Shuttle was quick departing for airport and surprisingly very fast picking me up from the airport once I returned from my trip. My only disappointment was with the shuttle driver on my way to the airport. She did not help with loading bags on or off the shuttle. She didn't even get out of the shuttle to at least open the door for the customers. Other than that it was a great experience.
Posted On December 30, 2014
My overall ratinf of the BOOK2Park experience at M MICROTELL Inn and Suites BWI was good. The staff were helpful, pleasant, and professional. My only concern was where we were required to park. It was tight and there was broken glass on the ground in one of the only parking spaces left for me to park. Otherwise, the services are just what was advertised. Thanks for getting me to my destination and ordering a prompt pickup for my arrival. I would certainly use the service again.
Posted On November 02, 2014
We were satisfied with our parking arrangements. The fees were very good. With the parking on a hotel lot we felt the vehicle was in good hands. However, with parking on a lower level, I am not sure if the vehicle was watched regularly. I do realize that hotel guests do come first. I would use this facility again.
