This was our first time using this Hotel for parking since we normally travel from IAD and not DCA. The entrance to the parking garage was not as well marked as it could have been. However we found it and had a really good spot close to the elevator. The Hotel staff were very nice, offering us water and helping with our bags to the shuttle. We only waited 5 minutes for the shuttle to return and we were on our way. On out return we waited 10 minutes for the shuttle which was excellent. At this hotel you give your parking ticket to a desk clerk who validates it for exit from the garage. No complaints with this DCA parking.