Everything went very smoothly. I parked my car for 1 week and was able to save $50 vs using long term parking at the airport. The shuttle service was ready to go once I parked my car at the hotel. Very easy pickup, called hotel once I picked up my bags and the shuttle arrived within 10 minutes. Very quick commute back to the hotel 3.5 miles away from airport), car was not damaged. Staff was all very nice and accomodating would definitely use again if flying out of Dulles.