Booked just parking at Aloft BWI for one week. Shuttle leaves the hotel every half an hour. Front desk just needed our tag number and the young lady was pleasant at 7am. Called when we were getting off of the plane and was told to call back once we retrieved our luggage. We don't check luggage so I called when we were in the terminal and was told to go to the second curb outside of the departure door, which is on the top floor, told them the door number we were outside of and with 15 minutes we were on the shuttle back to the hotel! Very kind shuttle driver! Would recommend this book to park location! I had read that they picked up at the departure level and not the arrival level where baggage claim is so I was aware of where I needed to be waiting.