No problem with the parking and security on my parking date. Expected a more secure paved lot and on site attendent at all times which there was not. And you need a much larger sign at the entrance, I passed it twice. And as your driver said you need much better signage for the pick-ups at the port to get to the garage for pick up,, but I understand that is a local port problem and not yours,,, any way all was good and safe and very nice and friendly drivers!