Easy to book online and find parking lot. Nothing special, just large lot connected to hotel, no secure section (fencing, etc) - possibly had cameras but unsure. Easy to obtain shuttle to airport. Nice enough attendants. Van seats were very stained, looked dirty and a/c did not work during summer. On return from airport, driver waited for us (as we were at wrong pick-up spot - our fault). Drivers helped load luggage both going and returning. Would use service again.