The website for booking is clear and easy to use. Options to change or extend the booking are helpful when travel plans change. It was a very smooth process to reserve parking online (and much cheaper than three weeks at airport long term lot) and follow up with the hotel front desk. I parked my car in the back lot of the hotel (where staff directed) and placed a dashboard sign indicating my parking dates. I definitely recommend this service if you need to leave your car at the airport; use an airport hotel instead and take their shuttle (or use ride service).