easy and close.pulled into there lot before the cruise and right away a gentleman helped us with the luggage and took my keys to my car.he took it and parked it from there.one other person pulled in and same thing.he then took us right over to the cruise ship and again handled the luggage.they were only 3 to 5 minutes from there lot to the cruise ship.when we came back was just as easy.they had a closer lot and there was my car.i recommend them for the service and the price.