B2P says shuttle starts at 5 AM. It actually starts at 4:30 AM which I found better for my 6:00 am flight. Very few others start that early. Hotel needs you to check back at front desk after trip to verify parking ticket and B2P receipt agree so don't leave them in your car or you'll have to fetch them (major hassle) to get an exit code. Shuttle fits approx 15, so be early if you are time critical to flight. Ours had to leave people behind. It was busy Easter travel.