Overall pleasant experience. The staff are generally helpful and nice. The �auxiliary� parking lot (for airport parking) is off to the side of the property in a relatively deserted and dark area, it made me wonder a bit about safety (but nothing happened to me or my car). Their book2park profile says the shuttle hours are 6 am to 11 pm; However when I returned on a Sunday evening, the person said that the shuttle stops at 9:30 pm. So I had to rush out of the airport to make it to the shuttle. They just need to update their profile with the correct hours of the shuttle.