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Everyone that I encountered was very nice and professional! I will definitely use Book2Park again!
This service makes parking for Dulles incredibly easy. There were more people parking than room in the van to transport them to the Crown Plaza to catch the free shuttle to the airport. The driver really hustled to get back as fast as humanly possible to pick up the rest of us. The shuttle to the airport ran on time. When we returned the shuttle from the Crown Plaza picked us up on time and delivered us back to the parking garage. Having flown in and out of Dulles several times, this level of service is often lacking. I can't tell you how many times I have been left in the cold waiting for a hotel shuttle van that doesn't show up when it's scheduled to. Van drivers were extremely polite and friendly. I highly recommend this service and will use it in the future.
Excellent service....15 min shuttle to/from Dulles very convenient. Will definitely use again.
Great price for the security I received from parking at this location...the Shuttle Drivers were prompt and professional both going to the airport and upon my return from my trip!
All ordeal was very smooth and as promised. Execellent communication via email and instruction. We would definately recommend.
First time booking parking service for Dulles Airport and had a very good experience. Process to book was very easy, customer service extremely helpful and friendly when addressing a small issue (my oversight) and reliable drop off and pick up service on time as advertised.
We have used this lot multiple times and never had a problem. They adhere to the half hour schedule so you never have to call them. If your parking for flights from IAD this is the lot to use.
This was the best and easiest experience I have had in a long while. I realized just moments before arriving to the parking garage that I had registered a different car. I called the Books2Park number provided in the email and was immediately assisted. The on-site staff member accepted the email confirmation and everything was flawless.
The parked garage and the staff assigned to the garage were amazing and super helpful! We did not use the shuttle.
All good: service , and shuttle. Nice folks, will be back