(Based on 147 reviews)
|Ease to find
|Adherence to Cost
|Adherence to Schedule
Posted On January 19, 2024
Past reviews had me shook about using this service, but the price was nearly 50% less than airport parking so I had to try it at least once. Everything went as smoothly as possible. I got a covered spot on the second level of the garage, placed my printout in the window and walked back down to the shuttle stop. The shuttle was already there and it took all of 10 minutes to get to the airport in late Saturday afternoon traffic. A few days later I returned after midnight and quickly reached someone at the number listed on the confirmation to request a pickup. I was told the next pickup time and where to wait outside, which was easy to find after consulting the airport map for shuttles, rideshares, etc. When we got near the garage, the driver asked me if I was going to the hotel or the garage, so there was no confusion. The only reason I can imagine someone having a negative experience is if they are traveling with loads of luggage, park high up in the garage, don't communicate well or end up with a rude driver, none of which were a part of my experience. No way Dulles parking's inflated prices will get my money with an experience this smooth just 10 minutes away.
Posted On January 05, 2024
My driver was so kind and helpful. I was hesitant because I had never used Book2park. The Crown Plaza parking structure was great.
Posted On October 24, 2023
This airport parking garage service is great. I have used it multiple times and I have always been pleased with it. The drivers are friendly and courteous.
Posted On April 19, 2023
The service in getting to the airport was great. I got to the parking garage a few minutes after the 2:00 PM shuttle, but the attendant drove me himself to the departure gate. Coming back, I missed the pickup at 11:10 PM on Monday evening, having gotten to the 2G pickup stop at 11:16 PM. I tried calling to check on the time of pickup, but could only get voice mail. However, I was picked up at 11:45 PM, so I was able to retrieve my vehicle at the parking garage.
Posted On April 17, 2023
The reviews for this parking were not great but I decided to book anyway. I was pleasantly surprised!! We had a wonderful experience. The lot is easy to find. There was no lot attendant but I was able to call the number on my paperwork and dial 0 for front desk. They sent a shuttle right away and it arrived within five minutes of us parking. We also had no problems on our return shuttle and only waited about 15 minutes. Overall it was great and I would park here again.