The Parking Mall By Jetway Parking

The Parking Mall By Jetway Parking

3372 zoo Parkway , Jacksonville, FL 32226, US
4.7 184 Reviews

Customer Reviews (184)

Overall Rating
(Based on 184 reviews)
4.7
Shuttle Speed 4.8
Attendant Service 4.9
Lot Condition 4
Ease to find 4.7
Adherence to Cost 4.8
Adherence to Schedule 4.8
5 Star
86%
4 Star
12%
3 Star
2%
2 Star
1%
1 Star
0%

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Reviews(184)

The Parking Mall By Jetway Parking

   Verified Customer

Flawless parking experience

Posted On

This is the second time we have parked with The Parking Mall and would definitely recommend. It�s excellent value for money compared to the on port parking, and the parking lot is just across the street from where the ship docks! The shuttle literally takes less than ten minutes. I love that the staff from two years ago are the same, and they go out of their way to give clear information which makes for a seamless parking experience. Plus they are so nice and always seem excited about your vacation! I wish all of our cruise parking we�ve experienced at different ports in the US could be ran by these wonderful people. Thank you!

The Parking Mall By Jetway Parking

   Verified Customer

Friendly, easy and safe

Posted On

Really appreciated how simple the parking solution was, and the staff we interacted with (Zack & Melanie) were both very professional, friendly and courteous. I think I left my water bottle in one of your vans though, so if you find it and can get it back to me please let me know (it's black with a sticker that says damn james)

The Parking Mall By Jetway Parking

   Verified Customer

Close to Port, and very reasonable!

Posted On

Excellent customer service, quick rotations, they do everything for you. It's not fancy by any means, but I would definitely use them again!

The Parking Mall By Jetway Parking

   Verified Customer

Service Worked & Money Saved

Posted On

Serviced worked seamlessly and the facility used (The Parking Mall) was easy to locate with signs. The transfer to/from the cruise terminal was only minutes and the employees were supportive and helpful with a great attitude. The lot was not paved but is securely gated and serves the purpose well at a reasonable cost.

The Parking Mall By Jetway Parking

   Verified Customer

Hidden Gem

Posted On

We cruise out of Jacksonville quite often and have always parked at the cruise port which is convenient but also $100+ for a 5 day cruise. Looking for an alternative I found book2park online. The booking process is very simple, you are provided digital receipts for your transactions. The shuttles to and from the port were constant. The only thing I find that could be improved is maybe a little more gravel on the lot but definitely not a deal breaker I would definitely recommend this service can't beat it.

The Parking Mall By Jetway Parking

   Verified Customer

Easy way to park!

Posted On

We had such a great experience with Book2Park. Our cruis left out a day early so ww gave them a call and they got it all fixed for us so quick! Once we got there they were nice and very informative on our process once we got to the port. This parking is only minutes from the port so so easy!

The Parking Mall By Jetway Parking

   Verified Customer

Best Experience Parking of all my Cruises

Posted On

One of the main reasons I love cruising out of Jville is his parking mall. Affordable, accessible, quick and easy to get into and out of. Close to the port. Attendants are quick and familiar with the process. They are informative and give peace to new cruisers and a sense of already being on vacation from the moment you pull into the lot. I Always recommend this lot when I hear of others who cruise out of Jacksonville.

The Parking Mall By Jetway Parking

   Verified Customer

Excellent Service

Posted On

Easy to find. Easy to get in and out of. Our driver was awesome!! I wish I could remember her name because she went above and beyond to help us with our super heavy luggage. She even put it in the back of our car for us. Location, value, and service were all excellent!!

The Parking Mall By Jetway Parking

   Verified Customer

Great service

Posted On

The parking was easy to navigate and the trip to the ship was quick.

The Parking Mall By Jetway Parking

   Verified Customer

Great Experience

Posted On

The drivers were super to get us on the shuttle both to and from the port. The location was very close to the port, so the ride was quick and convenient.


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