| Overall Rating (Based on 209 reviews) |
4.9 |
| Shuttle Speed | 4.8 |
| Attendant Service | 4.9 |
| Lot Condition | 4.9 |
| Ease to find | 4.9 |
| Adherence to Cost | 4.9 |
| Adherence to Schedule | 4.9 |
Posted On June 02, 2026
I highly recommend this shuttle service. The shuttle was there & ready for us, upon departure going to the airport. Also the shuttle was at airport waiting for us, upon returning back to the airport. No one bothered our vehicle while we left it at the hotel. I would say the hotel could use more outside lights all around the building. I would definitely use them again for parking & shuttle to the airport.
GREAT RATE TO PARK AND EASY BREEZY
Posted On May 07, 2026
This is the first time I parked at the Hilton. I usually Uber but they have gotten so expensive I thought I would give this a try. It was awesome. The shuttle was ready to go in 5 minutes for a less than 5 minute drive to the airport. I also got there a little early so I had a quick breakfast in the care before I headed to the airport which was delicious. No more Ubers to the airport. I will definitely park at the Hilton again.
Perfect location and reasonable price
Posted On May 04, 2026
I would highly recommend this location for a Book2Park reservation. The cost is reasonable, the shuttle service is timely and professional and the location cannot be beat.
Posted On April 20, 2026
My Book2park at the Hilton Garden Inn RDU Airport was a great experience. Everything from the online reservations through check in and the shuttle ride to the airport was very simple and handled professionally. Our return trip was also a great experience. I called the HGI when we returned and the hotel desk person was very friendly and professional. Our shuttle driver arrived quickly and he was the best! His name is Roc and he is very friendly and helpful. I highly recommend Book2park at HGI RDU! A big shout out to Roc and his counterpart who were working around midnight on Saturday night, 4/18/26 and were so helpful and friendly! Thanks for the great customer service!
