| Overall Rating (Based on 201 reviews) |
4.9 |
| Shuttle Speed | 4.8 |
| Attendant Service | 4.9 |
| Lot Condition | 4.9 |
| Ease to find | 4.9 |
| Adherence to Cost | 4.9 |
| Adherence to Schedule | 4.9 |
Posted On April 20, 2026
My Book2park at the Hilton Garden Inn RDU Airport was a great experience. Everything from the online reservations through check in and the shuttle ride to the airport was very simple and handled professionally. Our return trip was also a great experience. I called the HGI when we returned and the hotel desk person was very friendly and professional. Our shuttle driver arrived quickly and he was the best! His name is Roc and he is very friendly and helpful. I highly recommend Book2park at HGI RDU! A big shout out to Roc and his counterpart who were working around midnight on Saturday night, 4/18/26 and were so helpful and friendly! Thanks for the great customer service!
Perfect location and reasonable price
Posted On April 02, 2026
I use this hotel often for my parking needs. I would highly recommend this location. Great shuttle service.
Posted On March 27, 2026
Print the parking pass sent via email, put it in the front window and park IAW instructions, fill out a short form at the front desk, and jump in the van and go. On return I called the hotel and the van was dispatched. All in all a little more convenient than a van service that runs on fixed schedule. My 1st experience parking at this hotel and it went very well.
Great spot and friendly service
Posted On March 04, 2026
Great parking spot and service. Perfect for flying from/in RDU
Exceptional Service All Around
Posted On February 27, 2026
Everything went smooth -- great service at a good price. Thank you!
Spot on location and great price
Posted On February 26, 2026
Well...this is about the 100th (ok maybe 20 plus) times I used this location to park and take the shuttle to the airport and I will continue to use. I am already rebooking for March. The shuttle driver was timely and friendly. The front desk was easy to interact with and parking was easy.
